HomeServe to spark growth of heating businesses in the East Midlands with launch of new Apprenticeship Academy

Leading home assistance company plans to establish itself as a leading UK apprenticeship training provider after receiving ESFA ‘green light’ accreditation

The new Apprenticeship Academy by HomeServe launched in April but due to COVID, will welcome first group of trade apprentices this month.

Leading UK home assistance company HomeServe has launched a new Apprenticeship Academy, which opened its doors in April 2020 and welcomed its first cohort of apprentices from the East Midlands in September.

HomeServe is now an officially accredited training provider for trade apprenticeships after receiving the seal of approval from the Education & Skills Funding Agency (ESFA). It is currently actively seeking to work with other heating and gas engineering businesses in the region looking to invest in training new apprentices and will hold a free to attend socially-distanced open days over the next few months.

HomeServe has already invested millions of pounds in creating one of the country’s leading engineer training centres based in Aspect Park, Nottingham. The new Apprenticeship Academy is a new non-profit arm of the FTSE100 firm. 

The bold vision, being spearheaded by HomeServe’s founder and Group CEO Richard Harpin, is aiming to help raise the standard of apprenticeship delivery within the heating and soon electrical industries in the UK.

The Apprenticeship Academy will deliver training to Apprentice levy-paying and non-levy paying businesses, initially within the East Midlands region. From there, it is seeking to roll the programme out nationally.

Rebecca Edwards, Director of People Development & Operations at HomeServe said: “Through the new Apprenticeship Academy, we will combine our class-leading facilities, expertise and experience to deliver more than just the technical aspects of an apprenticeship. We will help apprentices apply their knowledge in a safe and professional environment, we will educate them on providing excellent customer service and we will help them to understand the business environment.

“Many of our trainers have been apprentices themselves and they know how important it is to get this right. When you do, you unleash the potential of the individual and that can genuinely power a business to success.”

Phil Heritage, Engineering Training Manager at HomeServe added: “HomeServe engineers complete more than 1.4 million jobs a year across the UK and delivering the highest levels of service remains our number one priority.

“Our fantastic training facilities in Nottingham allow us to offer learners a journey that is full of practical application. Our fully functional bays and our purpose-built apartment allow us to truly bring the theory delivery to life.”

The Apprenticeship Academy is now actively looking for gas or heating businesses in the East Midlands who are in need of apprentices to support their business.

The Apprenticeship Academy is holding an open day at their training facility in Aspect Park, Nottingham on Friday March 6 from 10.00am. To find out more visit:


About HomeServe:

HomeServe is one of the UK’s leading home assistance providers and for more than 25 years it has kept its Customers’ lives moving by delivering a range of industry-leading services, including plumbing, drainage, electrics, heating and much more, through its own nationwide network of HomeServe approved engineers.


Nearly two million UK Customers – and nearly eight million worldwide – place their trust in HomeServe when it comes to fixing, maintaining and looking after their home.


You can follow HomeServe on Facebook and Twitter: @HomeServeUK

And on Instagram: HomeServe_UK

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